Never had problems with Gamestop, to be honest. I bought Muramasa, Metroid Prime Trilogy, and Ys I & II (PSP) there. Metroid and Ys were still shrink wrapped, which I was not expecting. Muramasa was being sold as "New," but the disc was kept in the drawer behind the counter and the case on the wall was empty. Didn't bother me much, but it does seem somewhat questionable in terms of business practices.