
Originally Posted by
Sprung
I checked some sites, and error 74 can be a faulty hard drive, bad A/V cable, or "something more serious". I pulled the HD off, didn't fix it. Swapped the A/C cable with my known good one, didn't fix it. So we went with "something more serious".
I called Microsoft, and as expected, the console is out of warranty, so the repair will cost $99. Ok, it cheaper than buying a new one. I go to set up the repair order, but my son had called earlier today, and they started a repair order without a credit card, and my son stopped them since there was no way to pay. Now they can't start 'my' repair order because there's already one associated with that serial number. So, the supervisor said she had to contact the Hardware department to cancel the other repair order, then they will call me back to start the new one and take the CC number to pay for it.
Ya know, I hope my son gave them our phone number earlier, because I know I didn't.