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If you scroll down on the page with the download, you'll see this
Having problems downloading ? Try taking these steps before contacting us:
1. Do not use any download managers. Download managers capture the wrong links at times.
2. Try using Mozilla Firefox. It works best with emuparadise in conjunction with our download system.
3. If you're using Internet Explorer, make sure you don't have any Spyware on your PC.
4. If all else fails, register on our message boards and make a post. Someone will help you soon enough : ).