Don't know if this is the right place to start this thread, but let's give it a shot.
So, I bought EP Premium for 30 days with my EP Points at 4th of February 2017. Everything was fine until I logged in today. If I've understood correctly, EP Premium should be ad-free. However, I'm still seeing the same advertisements as an non-premium user. I wonder why's that and is this issue correctable?
Today is the 20th of February, so my EP Premium membership for 30 days shouldn't be over yet.