In this case they clearly skipped a few rules and reg's like testing it, but they followed the whole record the serial number but was trying to claim i opened it and switched shit over to fix mine then return it. Which would have been great logic if it wasnt for the fact that I bought a few games an extra controller and 2 mem cards at the same time xD I Pointed out that would be alot of spending if i was just intending to do a switch why would I buy that much stuff and only return the faulty playstation xD
Also I was asking for a replacement not my money back at the time.